ProBuilt Hawaii Reviews
From 76 reviews
At least they called me back.Most likely will do business with them in the future.
Thanks for the 4 star review Gregory. We appreciate your call. Unfortunately we couldn’t help with your roof repair request due to our current roof production schedule. We look forward to hearing from you in the future when you are ready for rain gutters and a new roof. Aloha.
This company was very responsive and professional. They did a great job on my roof, very happy with their service from start to finish. Thank you Jason and the crew for doing such a great job!
Thank you Leah for the opportunity to serve you and for your feedback on your experience!
A pleasure to work with such a professional company here on Kauai. From the presentation of where the shakes come from & the milling process to the final clean up, everything was done 1st class. The crew was so easy to work with and had … read more
Thank you Sandi for your kind and thoughtful review. It has been a pleasure to work with you and your condo association completing the roof replacements within your community. We value your feedback and we will be sure to share it with our team here at ProBuilt Hawaii Roofing & Rain Gutters!
From initial contact to job completion, ProBuilt was a pleasure to work with. The company is responsive, professional, timely and reliable. I entirely recommend ProBuilt and would not hesitate for the company to do any work within their … read more
Pro Built answered the phone, called me back, kept their appointment, did the work they promised for the cost they quoted, used professional installers and equipment, and followed up afterwards. If you value a timely, quality installation … read more
Jason's crew were top notch – professional, courteous, clean and just a good group of hard-working young men who did a fantastic job.
Thank you Mike! It was a pleasure to work on your beautiful home and ohana installing the Custom Cut Cedar Roof and Copper Rain Gutter System. You property is amazing and our team truly valued the opportunity to have served you folks!
ProBuilt Hawaii had an exceptional response time after submitting the online application and was able to perform a roofing estimate right away. Jason was very professional and great to work with throughout the whole process, from … read more
We really appreciate your feedback! We were happy to provide a new roof along with skylight windows for your home!
ProBuilt Hawaii just finished replacing the roof on our Koloa home. Jason and his team were very professional and efficient. They removed the old roof and installed the new one in just two days. They also reflashed around two skylights and … read more
Thank you Dottie for providing feedback on your recent roof replacement. I am happy we were able to provide you with the color of Certainteed roof shingle you desired! The skylights and custom copper curb flashing look great! The rain gutter system we installed a few years back appears to be functioning well. We did clean out your gutters when we completed your roof replacement. Thank you for trusting us a 2nd time to complete your exterior home improvements! I will share your feedback with our team here at ProBuilt Hawaii Roofing and Rain Gutters. Happy Holidays!
Contacting Pro Build was the best thing my husband and I did. We had our roof redone and added a solar vent. Our home is so much cooler with it.From the beginning to the end everything went smoothly. Jason’s workers are extremely … read more
Wow Glen & Bernie, Thank you for taking the time to provide your feedback. I am going to share your review with our team! Your home is very well taken care of so thank you for trusting us to serve you by installing your new Solar Reflective Roof System. I am happy to hear the Solar Fan is making a big difference. Your yard is one of the greenest yards on the west side so we had to make sure we took care of it! Here at ProBuilt Hawaii Roofing & Rain Gutters our motto is "Quality is our Tradition! Service is our Promise." Reading a review such as yours humbly tells us we are living up to our motto. We will continue to offer our best to each and every customer! THANK YOU!
ProBuilt Hawaii was very fast in responses/communication as well as work. They were able to slide our office roof replacement job in between other jobs on the schedule. I appreciate the communication every step of the way before, during … read more
Thank you Bricen. We were grateful for the opportunity to replace your roof! Our Solar Fans should make a big difference in keeping the attic much cooler.
Lisa was great with communicating with me and the crew was very kind and considerate of some requests I made. My gutters look great! They also installed my rain chains for me and told me to call if I see any issues with my gutters. Which I … read more
The company is very professional and provide outstanding service.Any question or problem areas were quickly taken care of.The two installers Nicko, and Danieldid an excellent job installing gutters on my house. I am very happy with … read more
From the start, ProBuilt was professional, quick, and very easy to work with. Lisa provides EXCEPTIONAL customer service. I love when businesses are personable and professional, and they fit the bill. Our home in Lawai had no rain gutters … read more
Highly recommend. Outstanding quality and real value as the job was done right the first time. Living off island has its challenges locating, communicating, and co ordinating with qualified contractors who can work unsupervised. From … read more
If you need a new roof or gutters installed, you are making a mistake not calling Jason. ProBuilt provides outstanding service, reasonable pricing, and quality craftsmanship. ProBuilt crews move quick, and they move with precision. We … read more
Pali Kai Condos..Excellent job by ProBuilt Roofing. Pali Kai has contracted with ProBuilt to reroof all 17 buildings with new shake roofing. First building done and very happy with final product. Excellent materials and workmanship. Highly … read more
Thank you Craig. Our team appreciates your feedback and we look forward continuing to serve your community.
My existing roof was damaged in a wind storm on Christmas 2019. I contacted five roofing companies about re-roofing it. Many roofers said they would be out and never showed or came out and I never heard back from them. Jason with ProBuilt … read more
Thank you Greg! Lisa, I, and the ProBuilt team greatly appreciate all of your continued referrals and this review. We appreciate the attention to detail that is evident on your home and thank you for trusting us to serve you!
I called several rain gutter companies on Kauai. A few didn't bother calling me back and a couple there came out and didn't bother giving me a bid! I reached out to ProBuilt Hawaii and to my surprise they called me back and not only that … read more
Julie, it is concerning to us that you are disappointed and that we didn’t meet your expectation for your rain gutter system. We discussed with Destry, at the time of our inspection, our concerns and potential issues if we installed gutters on your home. The roofing company that installed your roof did not overhang the shingles per manufacturer recommendations. In addition, there is no metal edge. There is a drip board but the primary issue is the shingles don’t extend pass that drip board far enough. The professional opinion we did offer, to Destry, prior to bidding & installing your gutters, was wind driven rain, due to your close proximity to the ocean, may run down your fascia and behind your gutters as a result of the incorrect shingle installation completed by another roofing contractor during the construction of the home. Please contact our office directly if you would like to work towards other alterative solutions as we always strive to provide the best functioning system for each unique home improvement project.
ProBuilt and the team inspected my roof to help me determine if now is the time to install a solar sstem plus a new roof. They could have easily said "Yes, you need a new roof". Instead they were open and honest. They let me know I … read more
We tried to use numerous companies that were referred to us by a contractor friend. We even went to a metal house to purchase and install ourselves, we could not ever get a quote from them. I saw a ProBuilt truck and called, Lisa answered… read more
Excellent professional workmanship. Highly organized and customer oriented. Delivered considerably more than our expectations.
Thank you Richard for providing your feedback on your experience with ProBuilt Hawaii Roofing installing your new wood cedar roof. We really enjoyed the BBQ you and your neighbors provided our team! It was great serving you and we are happy to hear we exceeding your expectations!
There are good contractors and bad contractors. Jason and his team at Probuilt are GREAT contractors. Jason knows his roofs. He has obviously set a high standard for selecting his employees who are skilled and efficient. Jason helped us … read more
I contacted Jason with ProBuilt Hawaii to repair some damage to my roof. He came out immediately and assessed the damage. He and his crew did an amazing job repairing the roof. Very professional. I highly recommend using ProBuilt Hawaii… read more
Thanks Alex for trusting us to work with your insurance adjuster and replacing your roof due to wind damage. We are grateful for your business and recommendation! Aloha
Very satisfied with the efficiency and quality of workmanship. They even did a follow up area cleanup!
Thanks Steven for taking the time to describe your experience reroofing your home in Kekaha. Our goal is always to leave customers yards cleaner than we found them Thank you for allowing us the opportunity to install your new Certainteed Landmark roof Shingles!
I am extremely happy with ProBuilt. I can really tell Jason cares greatly about customer satisfaction. I choose them because I watch the crew working on my neighbor's roof and it was done so quickly and efficiently. I got quotes from … read more
Thank you Keiko! It was a pleasure to serve you installing your new roof and rain gutters!
Pr-obuilt is a pleasure to work with. Its so nice to work with a contractor who returns calls promptly and gets the work done efficiently and at a reasonable cost.
Thank you Katherine for the feedback! Our office works really hard at calling each and every customer back quickly. We value your business and appreciate your feedback.
Jason and the Probuilt Hawaii crew were incredible and I absolutely recommend them for all your roofing needs. From our first contact until well after the job was finished, Jason was courteous, patient, responsive, clear in his … read more
Thank you Ernie! It was our pleasure to provide service and quality for Evelyn new roofing system. We're grateful for your kind words and thoughtful feedback.
I am currently running my family business which was incorporated in 1947 by my grandfather and managed by my father for over 65 years. My dad always strived for hard work, dedication, excellence & integrity. My father’s home roof … read more
Thank you Lori!
I am currently running my family business which was incorporated in 1947 by my grandfather and managed by my father for over 65 years. My dad always strived for hard work, dedication, excellence and integrity.My father's home roof … read more
Lori, I am speechless! I am honored to have been compared to your father. Thank you for selecting ProBuilt Hawaii Roofing and trusting us in working with your insurance company and replacing your cedar wood roof. Lisa, myself, and our entire team really do strive to make the roof replacement process as smooth as possible. Thank you so much for your amazing words, recommendation, and review!
We are very grateful to Jason Berry and his employee’s. They worked very hard on the replacement of our roof. There were many unexpected challenges however they didn’t stop and now we have a well built shingles roof. They helped us with … read more
Diane and Keala Kai, it was a pleasure to replace your old worn out wood shingle roof. We value each and every customer no matter how difficult the job. You showed the ProBuilt Hawaii Roofing team so much aloha with a home cooked meal upon completion of your roof. It was amazing and we really enjoyed that special time! Mahalos to you and Keala Kai for your abundance of Aloha!
Thank you so much for beautiful new roof.. My whole experience from beginning to end was top notch. Definitely want to give a shout out to Jason’s workers. I have never met such hardworking individuals in my life that do flawless work. … read more
Thank you Lisa. Happy we could assist you and work with your insurance company to get your roof replacement cost covered due to all the wind damage to your shingles.
We reached out to ProBuilt Hawaii to get our roof replaced on a home that we recently purchased. Our roof was well beyond the end of its life cycle and the previous owner even applied a silicone sealant to try and extend the life. Jason and… read more
Thank you Spencer! We work super hard to make sure we get every job cleaned up really well. I'm always telling the guys, if a customer walks around there house and can't tell we were there until they look up at their roof then we did a good job on the clean up! We appreciate your business and look forward to installing your new rain gutters soon!
Jason is professional and he does exactly what he says he is going to do. He has a six man team who have a system down to be efficient and they clean up the yard afterwards My expectations were surpassed and My husband and I would recommend… read more
Thank you Miki for your kind words for the ProBuilt Team!
Jason inspected our drywall water damage and determined that it was not from a roof leak, however, he recommended a company he trusts who could deal with our problem. His wife (& office mgr.) was prompt in responding to my inquiry and kept… read more
Thanks Janie. Happy we could help.
Thank you Jason for coming over to check out my roof! With all of this rain and flashflooding, Jason came over to check on my neighbors new roof. I wanted to see if he would be able to take a look at our home as well.He showed true aloha … read more
Thank you Ronny for your kind review! Our team at ProBuilt Hawaii Roofing & Rain Gutters truly appreciates all of the aloha our customers show us as well!
Our roof project was not a straightforward roof with insurance involved. Insurance would not pay the cost of getting roof replaced. Jason spent his time on out behalf with insurance adjuster to increase their allowable. They wouldn’t budge … read more
Roof Wind Damage is very common here on Kauai and we were happy to assist you with your insurance roof claim. Thank you for giving us the opportunity to serve you! We very much appreciate your great review!
All the guys that were on the job were very polite and efficient. We had a very difficult roof situation and they made it look pretty easy. Every evening, they would take care to clean the site before they left. By the time they were … read more
Thank you Portia for allowing our team to complete your roof replacement. We strive to protect our clients homes and clean up with great detail. I am glad you were so happy with the overall roof experience!
Unreal customer service and response time they gave me honest information to save me money with real information on how solar panel vent ports to cool down are home in the summer time 2 Seamless Gutters that divert rain water where you want… read more
We were happy to provide you with a roof inspection on your home in Lawai and answer your questions. We look forward to serving you on your projects.
ProBuilt is the most professional company I’ve dealt with. Their work is high quality, my roof and gutters was done Very quickly. Lisa and Jason responded to all my questions very quickly and scheduled me in as soon as possible. I’m very… read more
Thanks Sheldon for the great review! We were happy to install your new Certainteed Landmark Roof and Seamless Aluminum Rain Gutters for your home in Koloa. We value your referrals!
ProBuilt did a major cedar shake reroofing at our home of approx 3400 sq ft. Jason and his crew were punctual, professional, finished on budget and on a tight schedule. Insurance coverage was an issue and Jason handled all communication … read more
Thank you Mark! We were happy to handle your roof insurance claim! Roof Wind Damage Claims can be confusing and difficult but Jason's has been assisting homeowners with insurance roof claims for over 20yrs and your fully covered replacement worked out great! Your home is beautiful and we were honored to serve you! The cedar wood roof and copper rain gutters were a great choice!
My experience with Probuilt, from the first time I called and received a quick call-back from Lisa to the finished product, has been excellent.Jason came to the house and provided a quote within days. When his crew arrived to do the job (… read more
ProBuilt Hawaii has been great when it came to repairing our roofing and has been very patient with all the other clients they have had before us. Having to keep in touch with them via texting and email was a success. Very professional and … read more
Probuilt Hawaii did an amazing roof on one of our properties in Kapaa! It’s gorgeous!But most importantly Jason & Lisa went above and beyond the request and assisted us with saving a major amount of $$$$ to our owner which is always an … read more
I met Jason when he came to do the inspection on my roof after it was damaged due to high winds. I was first impressed by ProBuilt when I received a follow up call from Lisa on the day of the inspection giving me a heads up on when to … read more
I was very impressed with Jason. After the shingles blew off the roof, Jason came by to evaluate the situation. He had his crew put a tarp on the roof to prevent further damage to the to the inside of the building. My insurance company … read more
I would give them 10 stars if I could! Our roof was just replaced by Probuilt Hawaii and we are so happy we worked with Jason, Lisa and his wonderful crew. From the very first contact with Probuilt Hawaii I could tell they were … read more
At first I contemplated the idea about going with an unlicensed contractor but I thought it through and decided not to. The ultimate reason was I never wanted something to come back to my wife and I if something went wrong. Our home is … read more
ProBuilt Hawaii replaced the roof and gutters on my home prior to me moving to the mainland for work. Lisa could not have been kinder about scheduling the jobs, especially since I was in a tight pinch to sell my house, and Jason sent a … read more
If I could give Jason and Lisa and their crew 10 stars it still wouldn’t be enough. They take customer service to the highest level. They are so professional, from their thorough estimate all the way to the thank you card when the job is … read more